Your privacy matters to us. This page explains exactly what personal data nino games collects, why we collect it, how we use it, and what rights you have as a player based in the Philippines.
nino games is an online entertainment platform operated for players in the Philippines, offering sports betting, bingo, and mobile-friendly casino-style games transacted in Philippine pesos (PHP). This Privacy Policy applies to all personal data collected when you visit our website, create an account, place a wager, make a deposit or withdrawal, or contact our support team. It covers data collected through our web platform and any mobile-optimised version of the site. By using nino games, you acknowledge that you have read and understood this policy. If you do not agree with how we handle your data, please do not use the platform.
We collect only the information necessary to operate the platform safely and in compliance with applicable Philippine regulations.The categories of data we may collect include:
We do not collect sensitive personal data such as racial or ethnic origin, political opinions, or health information unless you voluntarily provide it in the context of a responsible gaming request.
nino games uses your personal data only for the purposes for which it was collected. The primary purposes are to create and manage your player account, process deposits and withdrawals in Philippine pesos, verify your identity and age in line with Philippine gaming regulations, and provide customer support when you need it. We also use usage data to improve the platform experience, fix technical issues, and ensure the security and integrity of the site. Where you have opted in, we may use your contact details to send you information about promotions or platform updates — you can withdraw this consent at any time through your account settings. We do not use your data for automated decision-making that produces legal or similarly significant effects without human review.
We process your personal data on the following legal grounds, consistent with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules. For account registration and transaction processing, processing is necessary for the performance of our contract with you as a registered player. For identity verification and anti-fraud checks, processing is necessary for compliance with our legal obligations under applicable Philippine gaming and financial regulations. For platform analytics and security monitoring, processing is based on our legitimate interest in maintaining a safe, fair, and functional platform for all users. Where we send you optional marketing communications, we rely on your freely given consent, which you may withdraw at any time without affecting the lawfulness of prior processing.
We do not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data with carefully selected service providers who assist us in operating the platform — for example, payment processors who handle PHP transactions, identity verification partners, and cloud hosting providers. All such third parties are contractually required to process your data only on our instructions and to maintain appropriate security standards. We may also disclose your data to Philippine regulatory authorities, law enforcement agencies, or courts where we are legally required to do so. In the event of a business transfer or merger, your data may be transferred to the successor entity, and you will be notified in advance of any such change.
We retain your personal data for as long as your account remains active and for a period of at least five years after account closure, in line with Philippine regulatory requirements for gaming operators. Transaction records and identity verification documents are retained for the minimum period required by law and then securely deleted or anonymised. Usage and analytics data is typically retained in aggregated, non-identifiable form after twelve months. If you request deletion of your account, we will action your request promptly, subject to any legal obligation to retain certain records. You can find more information about how to request deletion in Section 8 below.
nino games implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, alteration, or disclosure. These measures include encrypted data transmission (HTTPS), access controls that limit who within our organisation can view your data, regular security assessments, and secure storage of all financial and identity records. While we take every reasonable precaution, no online platform can guarantee absolute security, and you should also take steps to protect your own account — such as using a strong, unique password and not sharing your login credentials with anyone. If you suspect that your account has been compromised, please contact our support team immediately via the FAQ page.
Under the Philippine Data Privacy Act, you have the right to be informed about how your data is processed, to access a copy of the personal data we hold about you, to correct any inaccurate or incomplete data, and to request erasure of your data where it is no longer necessary for the purposes for which it was collected. You also have the right to object to processing based on legitimate interests, to restrict processing in certain circumstances, and to data portability where technically feasible. To exercise any of these rights, please submit a request through the contact details provided in the FAQ page. We will respond to all verified requests within thirty days. We may need to verify your identity before actioning a request to protect against unauthorised access to another person's data.
nino games uses essential cookies to keep you logged in, remember your preferences, and ensure the platform functions correctly on your device. We do not use third-party advertising cookies or cross-site tracking technologies. Session analytics cookies help us understand how players navigate the platform so we can improve the experience — these are anonymised and do not identify you personally. You can manage cookie preferences through your browser settings; however, disabling essential cookies may affect your ability to use certain features of the platform. We do not use fingerprinting or other persistent tracking methods beyond standard session management.
nino games is strictly for players aged 21 and above, in line with Philippine gaming regulations. We do not knowingly collect personal data from anyone under the age of 21. If we become aware that a minor has registered an account or provided personal data, we will immediately close the account and delete all associated data. If you believe a minor has accessed the platform, please notify us through the FAQ page so we can investigate and act promptly. Parents and guardians are encouraged to use parental control tools to prevent minors from accessing online gaming platforms.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or applicable Philippine law. When we make material changes, we will post the updated policy on this page with a revised "last updated" date and, where appropriate, notify registered players by email or through an in-platform notice. Your continued use of nino games after any update constitutes your acceptance of the revised policy. We encourage you to review this page periodically so you are always aware of how your data is being handled.
Quick answers to what Filipino players most often ask about data and privacy on nino games.
If you have any concerns about how nino games handles your personal data, or if you want to exercise your rights under the Philippine Data Privacy Act, our support team is ready to assist you.